If
your vehicle is repairable:
-
You
are entitled to have it restored to its
pre-accident condition.
You have the right to select your own
repair shop.
Do not let the insurance company tell
you where to repair your car.
You do not have to get multiple
estimates and you do not have to take your car
to an insurance drive-thru claims office.
Also, you do not have to give your job
to the lowest bidder.
If your car is repairable you are entitled to
be paid for the cost of substitute
transportation while your car is being
repaired.
You are entitled to a replacement
vehicle that is equivalent to your
damaged vehicle.
You do not have to settle for a compact
car if your car is a van or truck.
If
your vehicle is a "Total Loss":
-
If
it would cost more to repair your car that to
replace it with a similar car, you have what
the insurance industry calls a “total
loss.”
You are entitled to be paid what it costs you
to replace your car.
In other words, you have the right to
be paid the full value of your car plus all
applicable sales tax and title transfer fees.
If you believe that your rights have been violated by your Insurance Company's
insistence on using "Aftermarket" / "Recycled" parts, or not allowing you to have
your vehicle repaired at the shop of your choice, you can register
a complaint
with the
Delaware Insurance Department.
Executive Auto Body, Inc.
has offered information and opinion on this page. We are not
insurance attorneys; we have acquired experience based on our daily contact with insurance companies.
Do not rely on this information as legal advice. For legal advice, consult your
attorney, or, contact the Firm of Marks,
Feiner & Fridkin at 1-800-MARKS 44.
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